We are glad to offer FREE SHIPPING on all orders
Shipping
To avoid generating extra CO2 during transit, our intention is to limit the distance our products travel by consolidating majority of our products in a fulfillment center near our factory, then shipping out orders directly to you. Eliminating intermediary fulfillment facilities in the countries where our products are sold might mean that it takes a little longer for your order to arrive, however, we think it is worth saving our mother earth.
Your product(s) will be processed and shipped within 1 to 3 business days of receiving your order. After you receive a shipping confirmation, you can add on the shipping time estimates below:
- Canada: 10 – 15 business days
- Australia: 10 -15 business days
- UK: 10 – 15 business days
- USA: 15 - 20 business days
NOTE: If we are experiencing high volume of orders, processing time may be delayed by a couple days.
*Delivery delays can occasionally occur. Please allow additional days in for delivery.
Returns
We gladly accept unworn/un-used items with the tags still attached and in original package. Before any product is return, please contact us within 30 days of receiving your order so that we can make things right. If your request is accepted, instead of returning items, we prefer to give our customers a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a couple of photos, and we will give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it. Please visit our Refund Policy & FAQ for more details.
